Visit Galveston's Privacy Policy

Read the Visit Galveston privacy policy, website terms, and conditions of use to learn how we protect the information we receive through this website.


The following describes how we will protect the information we receive through this website.

The Information We Collect and How We Use It

When you enter information on this website, such as when you order products in our online store or enter contact information, we may ask you to provide certain information about yourself by filling out and submitting a form. If you elect to engage in these activities, we may ask you to provide us personal information (such as your name, e-mail address, mailing address, day phone number and credit card information when ordering products or services), as well as create a username and password for certain on-line activities. This information allows us to keep a user profile so that we may customize preferences for each specific user, as well as provide a method for users to submit information and orders and receive back either the information or products desired.

We automatically receive and records non-personal information on our server logs from the browser of your device (e.g., computer or mobile phone) including your IP address, cookie information and the page you requested, sometimes across multiple devices if you use more than one to access the website. We may share such information with reputable third-party companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party companies may note or track some of the pages you visit on our website.

Visitors will be given a choice when registering whether they would like to be on our mailing list. Only agents working on behalf of our Company and under confidentiality agreements will send you these direct mailings and only if you indicated that you wish to receive this information from us. At any time, you can easily inform us of your preference to no longer receive such offers and mailings by contacting us as noted below or via email through the website.

Protection of Your Information

A variety of security measures to maintain the safety of your personal information have been implemented. Secured networks are used to contain a user's personal information. This information is only accessible by a limited number of employees who have special access rights to such systems. Also, when you place orders or access your personal information, we offer the use of a secure server. All the sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology and then encrypted into databases to be only accessed as stated above.

We Use "Cookies" In Some Instances

Cookies are bits of electronic information that a website can transfer to a visitor's hard drive to help tailor and keep records of your visit to our site, including the tracking of potential abuse of our website. Cookies do not contain personal information. Cookies allow us to better customize your visits to your preferences. The use of cookies is standard on the Internet and many major websites use them. Although most web browsers automatically accept cookies, you can change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. Even without accepting a cookie, you can still access most of the features on the site. We use cookies to help provide our visitors with a better experience on our site.

We Do Not Sell or Trade the Information We Collect From Our Visitors

We do not sell, trade, or rent to others personal identifiable information that visitors voluntarily provide in any registration or information submission. The information you provide is used simply to tailor our services for you, better understand visitors' use of our site, and to support any transactions you make on the site. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your personal identifiable information to operate our sites and to deliver our services. For any ordering transaction, your credit card information must be released to the card-issuing bank to confirm payment for products and services purchased on this site; your address information will be released to the delivery service to deliver the products you ordered; and we may have to provide order information to third parties that help us provide customer service for you. You may contact us for more information about our third-party service providers.

Our websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. This privacy policy does not apply to such websites, products, or services. Information collected by third parties—which may include such things as location data or contact details—is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Occasionally we may be required by law enforcement or judicial authorities to provide personal identifiable information to the appropriate governmental authorities. We will disclose personal identifiable information upon receipt of a court order, subpoena, an order of a governmental authority or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for fraudulent or illegal activities. We reserve the right to report to law enforcement agencies or judicial authorities any activities that we in good faith believe to be unlawful or criminal.


If at any time you have any questions or change your mind and would like to add or remove your name from the VISIT GALVESTON mailing list, or update your personal information, or opt out from receiving any further communications from VISIT GALVESTON, please either (1) call us at 409-797-5130, (2) email us at, (3) write us at VISIT GALVESTON, the Convention and Visitors Bureau, 601 Tremont Street, Suite 200, Galveston, TX 77550 USA, and/or (4) click on unsubscribe in the email sent to you, where applicable.

Your Acceptance And Consent

By using our website, you consent to the collection and use of this information by our organization. Changes to our privacy policy will be posted on this page, so that you are always aware of the information we collect, how it is used, and the circumstances when we will disclose that information.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Visit Galveston.

Retention Policy

We only retain personal information for the period necessary to fulfill the purposes stated in this Privacy Policy. We carefully analyze and assess the need to retain personal information on an on-going basis. If we establish a need to retain any personal information, we only retain this information for the shortest possible period necessary to effectuate the purposes of its collection, unless necessitated by law to retain it longer.

E.U. General Data Protection Regulation

As outlined above, we collect data from individual users of our websites. Certain elements of this data may constitute protected “personal data” as that term is defined in the E.U. General Data Protection Regulation (the “GDPR”).

If the GDPR applies to the retention of your personal data, you have the following rights: (i) the right to request access, rectification or erasure of your data; (ii) the right to restrict processing of your personal data; (iii) the right to object to the processing of your personal data; and (iv) the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain circumstances.

Comments or Questions

We welcome questions, comments, and concerns. Please send us your comments or feedback pertaining to this privacy statement or other issues. If you have any questions about this Privacy Policy, the practices of this site, or your transactions with this site.

Social Media Guidelines & Privacy Policy

At Visit Galveston, we are committed to protecting the privacy and security of our social media community members. This Privacy Policy outlines how we collect, use, share, and store information when you interact with our social media accounts.

Information We Collect

When you engage with our social media accounts (e.g., follow, like, comment, share, or message), the platform may automatically collect certain information, including your username, profile picture, and public interactions.

Use of Your Information

We use the information collected from your social media interactions to engage with our community, respond to your inquiries and comments, and provide relevant updates and content about Galveston Island. We may also use aggregated and anonymized data for analytical purposes.

Public Interactions

Please be aware that any interactions you have with our social media accounts may be publicly visible to other users. Exercise caution when sharing personal or sensitive information in comments or messages. Visit Galveston reserves the right to monitor, prohibit, restrict, block, suspend, terminate, delete or discontinue your access to any Visit Galveston social media platforms, at any time, without notice and for any reason and in its sole and absolute discretion.

Third-Party Platforms

We utilize various social media platforms, and your interactions with Visit Galveston on these platforms are subject to the respective platform's privacy policies and terms of service. We are not responsible for the privacy practices of these third-party platforms.

Data Sharing and Disclosure

Visit Galveston does not sell, rent, or share your personal information with third parties for their promotional purposes. We may, however, share aggregated and anonymized data with partners and stakeholders for statistical analysis and marketing insights.


From time to time, you may see targeted advertisements on our social media accounts. These ads may be tailored based on information gathered by the platform and your engagement with Visit Galveston's content.


We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage method is entirely secure.

Changes to this Policy

Visit Galveston reserves the right to update or modify this Privacy Policy from time to time.

By interacting with Visit Galveston's social media accounts, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.